Privacy Policy

1. Collection of Personal Information

We collect personal information through various means such as when you visit our Website, fill out forms, subscribe to our services, or contact us directly. The information we collect includes:

• Personal Information: Your name, phone number, email address, details of the appointments you book, and any other information you provide.
• Sensitive Information: We only collect sensitive information (such as health or biometric data) when it is essential and with your explicit consent.
• Technical Information: Your IP address, the type of browser you use, details about your device, and data collected via cookies or similar tracking technologies.

2. Use of Personal Information

We use your personal information to:

• Schedule, confirm, and manage your appointments.
• Respond to your inquiries or service requests.
• Send you marketing communications and special offers if you opt-in.
• Enhance our services and the functionality of our website.
• Fulfill legal requirements and protect our rights.

3. Disclosure of Personal Information

Your personal information may be shared with:

• Service providers who help us with website hosting, email communications, or analytics, under strict confidentiality agreements.
• Legal authorities if we are required to do so by law.

We will not sell, rent, or trade your personal information to any third parties.

4. Cookies and Analytics

Our Website uses cookies to improve your browsing experience and analyze how our site is used. Details about the cookies we use include:

• Monitoring traffic and analyzing usage patterns to enhance site functionality and user experience.

You can adjust your cookie preferences in your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. Data Storage and Security

We store your personal information securely and take steps to protect it against misuse, unauthorized access, and disclosure. These security measures include advanced encryption and firewall technology.

6. Access and Correction of Personal Information

You have the right to:

• Access the personal information we hold about you.
• Request corrections if your information is inaccurate or incomplete.

Please contact us at the details below to make a request. We will respond to your inquiry within 30 days and may ask you to verify your identity first.

7. Marketing Communications

You will receive marketing materials only if you have opted in. You can unsubscribe from these communications at any time using the link provided in our emails or by contacting us directly.

8. Overseas Disclosure

We do not share your personal information with overseas entities unless it is necessary to provide the services you have requested.

9. Complaints and Disputes

If you think we have not adhered to privacy laws, please contact us at [Your Email Address]. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) directly via their website at www.oaic.gov.au.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here along with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

• Email: [Your Email Address]
• Phone: [Your Phone Number]
• Address: [Your Business Address]